Flexible booking conditions during COVID-19
Below are a few key points from our Terms & Conditions which might affect your booking during the pandemic. Once you decide to book with us, there will of course be a proper contract put in place covering all aspects of your event, to give you peace of mind.
At a glance
Installments
Pay for your package in up to 5 parts
Postpone
For up to 12 months at no cost
Cancel
And don't pay remaining installments
Installments
You can pay for your package in up to five installments (see table below). To secure your date with us the first installment can be as little as 5% depending on how far in advance you decide to book. The last installment is the biggest one (50%) and is only due 1 month before your big day.
| Inst. | Amount | Due |
|---|---|---|
| 1st | 5% | Upon booking |
| 2nd | 10% | 12 months before |
| 3rd | 15% | 9 months before |
| 4th | 20% | 6 months before |
| 5th | 50% | 1 month before |
Example 1: you decide to book on 1. Jan 2021 and choose the 1. Mar 2022 as your date => because its more than 12 months in the future, your first installment (deposit) is only 5%.
Example 2: you decide to book on 1. Jan 2021 and choose the 15. Aug 2021 as your date => because its already within the next 9 months, you need to pay 30% (5 + 10 + 15) to secure your date.
Postpone
Whether your wedding is affected by COVID-19, or you need to postpone for any other reason, you can avail of our FREE postponement option. As long as your new date is mutually suitable for all parties involved (i.e. your venue, wedding planner and vendors), you can push back your celebration by up to 12 months from the original date without any penalties or extra charges.
Cancel
We operate a very simple cancellation policy. Once the due date of an installment passes, that portion of the payment becomes non-refundable. Essentially this means all payments are non-refundable once they are paid. No further payments shall be due after cancellation.
However, under certain circumstances we may be able to offer you a partial refund of unspent and/or recoverable costs - where such are available. The availability and amount of such a refund cannot be guaranteed and remains fully at our discretion.